Book a Call

Terms & Conditions

Effective Date: September 3, 2026
Wellnis Agency

These Terms & Conditions (“Terms”) govern your use of the Wellnis Agency website and your engagement with Wellnis Agency (“Wellnis,” “we,” “our,” or “us”) for professional services.

Wellnis Agency is a search optimization agency specializing in SEO, AI Search Optimization, content and topical authority, entity optimization, citation and digital PR, and related search visibility services for health, healthcare, wellness, digital health, and consumer health organizations.

By accessing our website, submitting an inquiry, purchasing services, or engaging Wellnis for professional services, you agree to these Terms.

If you do not agree with these Terms, you should not use our website or services.

1. Services

Wellnis Agency provides search optimization and related digital strategy services. Services may include, but are not limited to:

The specific services, deliverables, scope of work, timelines, fees, and responsibilities applicable to a client engagement will be defined in a separate proposal, service agreement, statement of work, invoice, or other written agreement.

Wellnis may modify or refine its service offerings over time as search technology, search engines, AI systems, platforms, and industry practices evolve.

2. Search & AI Search Performance

Search visibility is influenced by numerous factors outside of Wellnis’s control.

While we use professional strategies, research, industry knowledge, and reasonable efforts to improve search visibility, Wellnis does not guarantee specific search, SEO, AI search, or business outcomes.

This includes, but is not limited to:

Search engines, AI systems, publishers, directories, social platforms, and other third parties may change their algorithms, policies, ranking systems, data sources, eligibility requirements, or other factors at any time.

AI-generated search results and recommendations may also change without notice and may not be directly attributable to any particular optimization effort.

Client results may also be affected by factors including competition, market conditions, website changes, technical issues, content quality, brand reputation, client implementation, third-party platforms, and changes in search behavior.

3. Client Responsibilities

Clients agree to provide the information, access, approvals, and cooperation reasonably necessary for Wellnis to perform the agreed services.

Client responsibilities may include:

Wellnis is not responsible for delays or performance issues resulting from inaccurate information, unavailable access, delayed approvals, client-requested changes, technical issues outside our control, or other circumstances caused by the client or third parties.

Clients remain responsible for the accuracy, legality, and regulatory compliance of information, claims, products, services, and business practices associated with their organization.

4. Payments & Billing

Fees, payment schedules, billing dates, and applicable service terms will be established in the applicable proposal, service agreement, invoice, or other written agreement.

Unless otherwise agreed in writing:

Wellnis is not responsible for third-party fees or expenses incurred on a client’s behalf unless expressly included in the applicable service agreement.

5. Cancellations & Termination

Wellnis generally operates on a month-to-month service model unless a different commitment or cancellation period is specified in writing.

Either party may terminate an ongoing engagement according to the cancellation terms stated in the applicable service agreement.

Unless otherwise agreed in writing:

Termination does not eliminate payment obligations that accrued before the effective termination date.

6. Intellectual Property

Unless otherwise specified in writing, Wellnis retains ownership of its pre-existing intellectual property, proprietary processes, methodologies, frameworks, systems, templates, research methods, tools, know-how, and strategic approaches.

Client-specific final deliverables created specifically for the client may transfer to the client upon full payment, subject to the applicable service agreement and any third-party rights.

Wellnis may retain the right to use generalized knowledge, methodologies, processes, frameworks, and non-confidential concepts developed or used during an engagement.

Third-party materials, software, platforms, data, publications, media placements, and other materials remain subject to the ownership and licensing terms of their respective owners.

Unless explicitly restricted in writing, Wellnis may identify a client as a client of the agency and may reference non-confidential work, results, or deliverables in portfolios, case studies, presentations, or marketing materials.

7. Third-Party Platforms & Search Systems

Wellnis’s services may involve or depend upon third-party platforms, websites, search engines, AI systems, analytics platforms, content management systems, directories, publishers, advertising platforms, and other technologies.

These may include:

Wellnis does not control third-party platforms and is not responsible for their availability, functionality, policies, algorithms, ranking systems, data, outages, account restrictions, suspensions, changes, or decisions.

Changes made by third-party platforms may affect search visibility, traffic, rankings, citations, recommendations, analytics, or other performance indicators.

8. Content, Recommendations & Client Approval

Wellnis may provide strategic recommendations, written content, optimization recommendations, research, or other materials as part of an engagement.

Clients remain responsible for reviewing and approving materials when approval is requested or required.

Wellnis does not provide legal, medical, financial, regulatory, or other professional advice outside the scope of its agreed search optimization and marketing services.

For health, healthcare, wellness, and consumer health organizations, clients remain responsible for ensuring that published content, claims, services, products, and other representations comply with applicable laws, regulations, professional standards, and internal policies.

Wellnis may decline to create, publish, optimize, or promote content that it reasonably believes presents material legal, ethical, safety, or reputational concerns.

9. Confidentiality

Each party agrees to use reasonable care to protect confidential information received from the other party.

Confidential information may include proprietary business information, strategies, credentials, unpublished materials, customer information, financial information, and other information reasonably understood to be confidential.

Confidential information does not include information that:

Nothing in these Terms prevents either party from complying with applicable legal obligations.

10. Website Use

You agree to use the Wellnis website only for lawful purposes.

You may not:

Wellnis reserves the right to restrict or terminate access to the website when reasonably necessary to protect the website, its users, its business, or its intellectual property.

11. Disclaimer of Warranties

The Wellnis website and its content are provided on an “as available” basis.

While we make reasonable efforts to provide accurate and useful information, we do not warrant that:

Information provided on the website is for general informational purposes and does not constitute legal, medical, financial, or other professional advice.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Wellnis Agency will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the website or services.

This may include, without limitation:

To the fullest extent permitted by law, Wellnis’s total aggregate liability arising from or related to a service engagement will not exceed the amount paid by the client to Wellnis for the services giving rise to the claim during the three months immediately preceding the event giving rise to the claim.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the fullest extent permitted by applicable law, clients agree to indemnify and hold harmless Wellnis Agency, its owners, employees, contractors, and representatives from claims, damages, liabilities, losses, and expenses arising from:

This provision does not apply to the extent a claim results from Wellnis’s own gross negligence, willful misconduct, or other conduct for which liability cannot legally be excluded.

14. No Agency, Partnership, or Employment Relationship

Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship, or other similar relationship between Wellnis Agency and a client.

Wellnis acts as an independent service provider.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, website, business practices, or applicable requirements.

Updated Terms will be posted on this page with a revised effective date.

Your continued use of the website or continued engagement with Wellnis following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Terms governing an existing client engagement may also be governed by the separate service agreement applicable to that engagement. If there is a conflict between these website Terms and a signed service agreement, the signed service agreement will control for that client engagement.

16. Governing Law

These Terms will be governed by and interpreted in accordance with the laws applicable to Wellnis Agency’s principal place of business, without regard to conflict-of-law principles, unless otherwise required by applicable law or agreed in a separate written agreement.

Any dispute arising from these Terms or the services will be handled in accordance with the dispute-resolution provisions of the applicable service agreement, if one exists.

17. Contact Information

If you have questions about these Terms, you can contact us:

Wellnis Agency
Email: hello@wellnisagency.com
Website: wellnisagency.com